Can you bill wax removal to my insurance?

Audiologist and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.

How is custom hearing protection different from non-custom hearing protection?

Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.

What changes have been made since Scallan Hearing changed to Tri-Country Hearing Services?

You will notice a little bit of a facelift! In both our Seigen and Goodwood offices you will experience the same great service with updated equipment and technology options as well as curbside service for our convenience.

With the clinic name change, what can I expect?

Scallan Hearing has been a high-quality family-owned Audiology practice in Baton Rouge for over twenty years. Joining with the Tri-Country Hearing Services team of practices will not only continue that high quality of care, it will enable even greater service model and technology options to fit your lifestyle needs. In addition, we are able to be in-network with most major health insurance plans to make devices and solutions more affordable to you.

Where exactly is the Seigen office located (in the complex?)

We are located near the main library and there is ample parking with easy access to our clinic.

Home / Locations / NextGen Hearing – Palatka

NextGen Hearing by AudioNova

306 Reid St
Palatka , FL 32177

Phone: 386-385-5457
Fax: 888-317-4220

Monday: 08:30 AM to 05:00 PM
Tuesday: 08:30 AM to 05:00 PM
Wednesday: 08:30 AM to 05:00 PM
Thursday: 08:30 AM to 05:00 PM
Friday: 08:30 AM to 05:00 PM
Saturday: Closed
Sunday: Closed

Services offered:

In Person
Curbside
Virtual

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What we offer

Comprehensive & holistic care

Unlike other clinics that are limited to offering hearing aids from one brand, we offer solutions and technology from a wide range of top-tier brands, enabling our providers to find the perfect device and fit for each patient.

Treating hearing loss starts here

When you visit in person for a risk-free evaluation, you’ll receive an in-ear examination as well as a comprehensive hearing test, including Otoscopy, Tympanometry, Tone Test, Bone Conduction and Speech Discrimination. Can’t make it to the office? Meet with us curbside or virtually!

Hearing aids & treatment

Our clinicians are extremely knowledgeable on the latest technology and will work with you to find the best solution to fit your lifestyle. We offer a wide range of hearing aid brands, with styles, and technology to fit your needs and budget.

Tinnitus testing & treatment

While there is no cure for tinnitus, it can improve greatly with treatment. A full examination including diagnostic testing often pinpoints the underlying cause of the tinnitus, and various treatments are available to help with the symptoms.

Hearing protection

We specialize in hearing protection for recreation and high-noise jobs, with different levels of attenuation and protection available. From custom in-ear monitors to filtered ear plugs, we have multiple options for protection.

Additional clinic details

Custom Hearing Protection

At Tri-Country Hearing Centers -Palatka, we specialize in providing custom hearing protection for hunters, musicians, and anyone whose hobby, lifestyle, or work exposes them to loud noises. We also specialize in state of the art hearing technology for those that suffer from noise-induced hearing loss.

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Tinnitus Management

Tri-Country Hearing Centers-Palatka, we specialize in the diagnosis and management of tinnitus (often called “ringing in the ears”). A full examination often pinpoints the underlying cause of tinnitus and helps our hearing care professionals determine the best plan of treatment, which may include special hearing aids, sound therapy, or changes in diet.

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Offering Telehealth and Virtual Services

Tri-Country Hearing Centers-Palatka, we offer telehealth services to those “snowbirds” who travel outside of our area or simply can't make it in to our clinic. Telehealth is also available to those who are not comfortable or unable to leave their home at this time.

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Meet the team

At Tri-Country Hearing Centers, we love our team, and we hope you do, too. We pride ourselves on hiring great hearing professionals who love helping patients improve the way they hear the world.

Chris Hildenbrand

Meet Chris Hildenbrand, HIS, who serves as a dedicated Hearing Instrument Specialist at Tri-County Hearing Services in Palatka, FL. With a profound commitment to making a positive impact on the local community, Chris brings extensive experience and passion to his work. As a hearing care provider, Chris’s goal is to put in 110% effort to enhance the quality of life for his […]

Frequently Asked Questions

How do I properly insert my hearing protection devices?

Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific.

For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear.

For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.

Why is it important to use hearing protection?

Noise induced hearing loss (NIHL) is the only type of hearing loss that is completely preventable, with the use of appropriate hearing protection. According to the Centers for Disease Control and Prevention, an estimated 12.5% of children and adolescents aged 6-19 years and 17% of adults aged 20-69 years have suffered permanent damage to their hearing from excessive noise exposure.

Will my insurance cover hearing devices?

More and more often private insurance companies and some Medicare Advantage Plans are offering at least a partial coverage or discount program for hearing testing and hearing aids. Our insurance specialists are happy to verify your benefits prior to your initial consultation and evaluation.

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